Q.What’ s the minimum subscription I have to opt ? I need a combination meal how do I do that
day subscription of each meal has to be booked, you can select choose days (mon/wed/fri) and the days
you want the particular meals you can choose between veg and non veg options too..
I cancel my meals ? How much time in prior can I cancel? Will I be charged for cancelled meals?
you can cancel by login to the portal and cancelling the orders where the cancelled meal amount reflects
back in the wallet and you can re schedule your order again.
Simply call/SMS us
before 8 a.m a day in for lunch and 2 p.m for dinner do mention your name in the message Is
compulsory.You will be not be charged for the meal unless you ask us to cancel after the given
Q. Payment policy ? Renewals?
Balanced meal Service will not give any
meals on credit. Once the customer's advance payment is exhausted the meal will be stopped after
giving prior intimation to the customer. No reasons on the part of the customer would be
entertained in this regard.
Q. How long do I have to utilize my meals
3 meals and 5 meals within 10 days and 10 and more meals within 1.5
Q.How often you revise your menu?
We revise our menu on monthly